Place an order on the storefront

Last verified: 2026-05-30

Place an order on the storefront

Shop at a merchant’s storefront (direct ordering web app), build a cart, and complete checkout on Bumi — separate from ordering on DoorDash/Uber-style marketplace apps.

Storefront URL

/store/{slug}{slug} is the merchant location (sub-organization) identifier shared via QR code, link, or /customer/[orgId].

Who can do this

UserAccess
Guest or signed-in customerYes (merchant may require sign-in for checkout)

Typical flow (catalog storefront)

  1. Open the storefront URL.
  2. Browse the catalog and add items to the cart (configure add-ons/modifiers when prompted).
  3. Open the cart sidebar or cart page.
  4. Click Proceed to Checkout (disabled when cart is empty).
  5. On checkout, confirm:
    • Order type (delivery, pickup, dine-in—if offered)
    • Customer details and address
    • Discount code (optional)
    • Payment method
  6. Place the order:
    • Card/wallet: complete payment UI (may show Processing Order… while payment intent runs).
    • Cash or bank transfer: primary button Place Order / processing state Processing Order….
  7. Save confirmation screen, email, or SMS if sent by the merchant.
  8. Delivery orders: on the confirmation screen, tap Track Delivery to open live tracking at /track/{orderId} (see Track your delivery live).

Alternate flows

FlowNotes
Retail checkoutMay require Shipping selection; button Place Order - $X.XX
Delivery-only checkoutMulti-step flow; final Pay {amount}
Table / dine-inMay use table selection before placing order
Reservations/store/{slug}/.../reservations — separate from standard cart (see reservations article)

Loyalty & discounts

  • Loyalty redemption and points may appear on checkout when the merchant enables programs.
  • Apply promo codes in cart/checkout; errors show inline when invalid.

Verify it worked

  • Confirmation page or message displays an order reference.
  • Signed-in users see the order under View orders and profile.
  • Delivery: Track Delivery on confirmation opens the live tracking page with order status and map.

Common issues

SymptomLikely causeWhat to do
Checkout disabledBelow minimum order or empty cartAdd items or meet minimum
Payment failedCard/PSP errorRetry or change method
Store closedAvailability rulesReturn during open hours

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