Last verified: 2026-05-19
View orders and profile
Track order history and maintain your customer account after signing in.
Dashboard paths
| Area | Route | Purpose |
|---|---|---|
| Home | /customer | Customer dashboard entry |
| Orders | /customer/orders | Order history and status |
| Profile | /customer/profile | Account details |
| Addresses | /customer/addresses | Saved delivery addresses |
| Loyalty | /customer/loyalty-program | Points and rewards |
| Reservations | /customer/reservations | Bookings (when enabled) |
| Communication | /customer/communication | Messages with merchants |
| Reviews | /customer/reviews | Leave or view reviews |
Steps — orders
- Sign in as a customer.
- Open Orders (
/customer/orders). - Select an order to view status, items, and totals (labels match merchant configuration).
- Compare status with storefront emails/notifications.
Order statuses on the merchant side use: Pending, Confirmed, Preparing, Ready, Served, Completed, Cancelled.
Steps — profile
- Open Profile (
/customer/profile). - Update fields shown in the UI (name, contact, preferences).
- Save and refresh to confirm persistence.
Steps — other areas
- Addresses — manage saved locations for faster checkout (addresses).
- Loyalty program — Loyalty (customer)
- Reservations — My reservations
Verify it worked
- Recent storefront orders appear in Orders after payment completes.
- Profile changes remain after reload.
Common issues
| Symptom | Likely cause | What to do |
|---|---|---|
| Order missing | Guest checkout or wrong account | Sign in with purchase email |
| Cannot edit profile | Validation error | Check required fields |
